Terms and Conditions

1. Introduction

Welcome to [Your Business Name] (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, mobile application, and related services (collectively, the “Platform” or “Services”).

By accessing, browsing, or using our Services, you agree to be bound by these Terms, along with our Privacy Policy and Refund Policy, which are incorporated herein by reference. If you do not agree, you must immediately discontinue use of the Services.

These Terms apply to all users, including visitors, customers, and business partners.

2. Definitions

For the purposes of these Terms:

  • “Services” means all features, tools, and offerings available on our website or application.
  • “User” refers to any person who accesses or uses our Services.
  • “Account” means the personal profile created by a user to access certain features.
  • “Products” refers to goods, items, or digital content offered through our Platform.
  • “Third Party” means any external company, service provider, or partner not directly operated by [Your Business Name].

3. Eligibility

To use our Services, you represent and warrant that:

  1. You are at least 18 years of age, or the legal age of majority in your jurisdiction.
  2. You have the legal capacity to enter into binding contracts.
  3. You will comply with all applicable laws and regulations.
  4. If using the Services on behalf of an organization, you are authorized to bind that entity.

We reserve the right to refuse service or terminate accounts if eligibility requirements are not met.

4. Account Registration & Security

Some Services may require creating an account. When registering, you agree to:

  • Provide accurate, complete, and updated information.
  • Maintain the confidentiality of your login credentials.
  • Be responsible for all activity that occurs under your account.

We are not liable for losses arising from unauthorized account use. You must notify us immediately of any suspicious or unauthorized activity.

5. Use of Services

You agree to use our Services lawfully and responsibly. You must not:

  • Use our Services for fraudulent, illegal, or harmful purposes.
  • Interfere with the functionality of the Platform.
  • Upload viruses, malicious code, or spam.
  • Violate intellectual property rights of the Company or third parties.
  • Misuse, resell, or exploit our Services without prior written consent.

Violation of this section may result in account suspension or termination.

6. Products & Services Information

We aim to provide accurate product descriptions, pricing, and availability. However:

  • Errors may occasionally occur, and we reserve the right to correct them.
  • We may change, update, or discontinue products/services without notice.
  • Images are for illustrative purposes only and may not perfectly match actual products.

7. Pricing & Payments

  • All prices are displayed in [local currency] unless stated otherwise.
  • Payment must be made in full before delivery or access to services.
  • We accept [list accepted payment methods].
  • You confirm that payment details provided are valid and authorized.
  • In case of failed or disputed payments, we reserve the right to suspend or cancel the order.

Taxes, fees, and additional charges may apply depending on your jurisdiction.

8. Shipping & Delivery (if applicable)

  • Shipping timelines provided are estimates and may vary.
  • Risk of loss passes to you upon handover of the product to the shipping carrier.
  • We are not responsible for delays caused by unforeseen events (strikes, customs, natural disasters).
  • Additional shipping charges may apply for certain locations.

9. Returns, Refunds & Cancellations

Our Refund Policy governs returns, refunds, and cancellations. By using our Services, you acknowledge and agree to that policy.

In summary:

  • Refunds may be granted if products are defective, damaged, or not as described.
  • Digital goods, customized products, and perishable items may be non-refundable.
  • Service cancellations may be subject to deadlines and fees.

10. Intellectual Property Rights

All content on our Platform—including text, logos, images, graphics, software, and trademarks—is the property of [Your Business Name] or its licensors.

You may not:

Remove or alter copyright or trademark notices.

Copy, reproduce, or redistribute content without permission.

Use our intellectual property for commercial purposes without prior written consent.